Shipping & Returns

ALL SHIPPING IS DONE VIA U.S.P.S. PRIORITY MAIL SERVICE!

Since we cut our kits as ordered and do not stock items, most orders are usually sent within 3 to 5 business days. (except Saturdays, Sundays and holidays.) All orders include delivery confirmation.

Orders sent out via: U.S.P.S. Priority Mail orders usually take 3-5 business days to arrive at their destination, once they leave our location.

Deliveries to APO and FPO (Military) and International addresses: Because these are usually sent to foreign countries, we can not promise delivery dates, nor can we pay for any customs duties that may be applied.

Since we do not cut or engrave your items until it is ordered, we try to keep material for every item in stock to assure that your order arrives quickly. If the material for your item is out of stock at the time of the order, an email will be sent to you to let you know that the material is on backorder and when it is due in. You can also check the status of your order from your email confirmation.

Prices are calculated by the total cost of orders, before taxes and are based on the actual cost of shipping, plus the handling and expenses required to package and send your order out in a timely manner.

SHIPPING RATES

Shipping rates are calculated at checkout using U.S.P.S. Mailing rates or by flat rate

Store Pickup:

If you would like local Georgetown Texas pickup please select the Store Pickup option for shipping, then contact us using our Contact Us page. You must contact us for a local pickup time. Our location is NOT open to the public.

RETURNS

We handle our products with pride and care; however, if you are not happy with your order or gift please contact us within 14 days. If items were damaged in shipping please notify us immediately. We do not accept returns on items that were worn or damaged due to improper handling. Return shipping is not refundable and is the responsibility of the sender.

© 2007-2017 Sanaloma Laser, LLC

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